User Research
Below are various projects that are primarily centered around user research. These projects are often components of larger design efforts. For access to Accenture related projects(*), please contact me for the password, using the Contact page.
Reimbursement Service Application
Workplaces sometimes expect automotive travel from their employees. How can we create a trustworthy and useful service for people who are reimbursed for driving on the job?
Staffing + Collaboration Tool
Accenture's internal and external staffing functions are critical to its operation and existence. These processes are complex and currently have many non synchronous communication channels. How can we align various actors to achieve a common goal and optimize communication? *
INTERNAL COMMUNICATIONS DELIVERY STUDY
Accenture employees receive corporate communications via email on a daily -- sometimes hourly -- basis. How can we reimagine the delivery channels of these communications to increase relevance? *
COMPENSATION TOOL USABILITY EVALUATION
Accenture recently announced a revamp of their employee evaluation system, towards a more humanized approach. I was asked to evaluate the usability of a design concept made by development teams. *
Human Factors @ Insight P.D.
In order to identify various risks associated with medical product use, design teams are supported through human factors research: accounting for and catering to user shortcomings.
In their Shoes: Drag Queens
Drag queens have formed a complex social network, with a distinct caste-like structure. How can traditional ethnographic methods seek to understand this subculture of alter-egos?